Centro Commercial la Puerta Behind Merza Supermarket
La Raiz de la Tierra
460 m
Plaza Zocalo Local 2
El Calabozo
490 m
Centro Comercial Galerias Local 6. Junto A XO
El Paraiso Escondido
490 m
Playa Varadero Beach Ixtapa Island
Gusto Misto
770 m
Andandor de Los Duendes 16 Atras Super Merza
The General's Sports Bar & Restaurant
540 m
Plaza Kiosko Calle Cerro Cafetal S/N. Entre Anador Punto Potosi y Andador Punta San Esteban
Casa Morelos
540 m
Plaza Ixtapa
Reviews and Ratings
Feedback from previous guests about their experience.
88%
liked the hotel and would stay again
8.8/10
Great
Rooms
9.3
Location
9.7
Service
9.0
Dining
7.3
Guest reviews
8.8/10
based on 3 reviews
4.5/5
based on 3994 reviews
8.4
8.4/10 based on 454 reviews
#5 of 23 hotels in Ixtapa based on Tripadvisor
Glenn
United States,
October
2023
9.0/10
My stay at the hotel was simply fantastic! The location is superb, right by the beach with easy access to various restaurants. The rooms are kept immaculately clean and provide stunning views. The service was top-notch, with exceptional assistance in the pool area and restaurants. The overall experience was definitely worth it, just like the value for money.
Rooms
10.0
I stayed in a room that was kept immaculately clean, offered breathtaking views, and had incredibly comfortable beds.
Service
9.0
The service here is outstanding, and the staff goes above and beyond to ensure a great experience. They were truly attentive and responsive to all needs.
Location
9.0
The hotel's location is perfect for those who enjoy beach walks and easy access to shops and sightseeing spots. It is conveniently situated amongst the palms, providing a serene atmosphere.
Dining
8.0
Facilities
9.0
The hotel offers a wide array of facilities to cater to all needs, from relaxing at the pool to arranging tours and ticket assistance.
Francis
United States,
September
2023
8.8/10
I was thrilled with my stay at the hotel! The rooms were always cleaned with fresh towels daily, and I got exactly what I paid for upfront, months in advance – a room with a lovely view and two beds. The service was exceptional, with help making reservations and tips from locals, particularly securing a spot at El Faro restaurant. The location was perfect, right on the cliff facing the bay, making for a picturesque stay. The dining options were varied, although some areas could be improved. Overall, a great value for the money spent.
Rooms
9.0
I loved the rooms; they were always cleaned with fresh towels and had a beautiful view and two beds.
Service
9.0
The service was top-notch, especially with helpful tips and reservation assistance provided. The staff went above and beyond, ensuring a fantastic experience around the pool and restaurants.
Location
10.0
The location couldn’t be better – perched on the cliff with stunning bay views and close to entertainment spots and the Mall area.
Dining
7.0
The dining experience was decent with a range of options, although some areas could offer more variety to improve further.
Facilities
9.0
The facilities were excellent, with everything you need for a comfortable stay.
Jeffrey
United States,
July
2023
8.8/10
I had a wonderful stay at this hotel. The rooms were kept immaculately clean and offered a beautiful view for the money I paid upfront, which was months in advance. The king bed was also a great touch. The service was exceptional, from making reservations at El Faro restaurant to assisting with various needs like room service and car hire. The location was perfect, situated right on a beautiful 2-mile beach among a strip of hotels, making it convenient for everything I wanted to do. The dining experience was satisfactory, with a decent selection of food. Overall, a great value for the money with top-notch facilities and friendly staff.
Rooms
9.0
The rooms were immaculately clean and provided a great view. The king bed was very comfortable.
Service
9.0
The staff gave excellent service, going above and beyond to assist with various needs. From arranging reservations to providing helpful tips, they were top-notch.
Location
10.0
The hotel is perfectly located right on a beautiful beach, close to many attractions and local restaurants in Zihuatenao. The view of the lagoon where salt is processed added a unique touch to the location.
Dining
7.0
The dining experience was decent with a variety of food options, including the delicious guava jam.
Facilities
The hotel offers a range of facilities that cater to various needs, ensuring a comfortable and convenient stay.